Secret Simple did a great job diagnosing and repairing our PC.

Awesome job. Cleaned a despicably years dirty computer, replaced fans, power supply. reorganized cooling over power supply. Fixed intermittent on/off switch problem. Added a hard drive. Found a backlit keyboard /mouse for me. Thanks Shane =)

Honest and upfront. The modifications I was looking to get done on my laptop wouldn’t have functioned properly and, rather than take the job , let me know that I should shop around for another computer instead. I run a business through thumbtack as well, so I know these guys pay lead fees just for talking to me, so I thought that was really awesome of them! Whenever I do encounter tech problems in the future, I’ll definately be calling them.

Shane is much more experienced than we could have imagined. He helped us with all of our computer needs EXCELLENTLY and we will be using him for all our computer issues from now on.

The first tech I hired messed up my computer much worse and compounded the problem significantly. Shane came to save the day and got me back working in no time. I would highly recommend calling him before anyone else.

Great guy responds quick and very experienced.

He was awesome!

Shane responded to my request within an hour of its listing. He came over to check the computer that same day, and found out he needed to install a new hard drive, so he took the computer with him. That was on a Thursday evening. By late Sunday afternoon, 3 days later, my computer was back! Shane then set it up, adjusted what needed adjusting, quickly and efficiently, and I had what seems like a new computer with no hassle or hitches. Shane was a fast working, knowledgeable pro from start to finish. I highly recommend him.

Shane was very professional, knew his business and did exactly what I was looking for, including following up on helping me find the printer I was looking for. I definitely recommend him to others and will use him again when needed.